Booking a furniture truck: FAQ’s

Let us know what you’re moving, the pickup and delivery addresses, your preferred date and any access requirements at either property. A list of items, approximate dimensions and photos of larger pieces can help us understand the job.

Yes. You don’t need to be moving an entire house. We can help with single items, including couches, dining tables, beds and other furniture that won’t fit in your car.

Our team can help you choose. Tell us how much furniture you have, including any particularly large or heavy pieces. If you’re moving house, include outdoor furniture, garage items and boxes in your list.

Discuss this with our team when you enquire. Let us know whether you need help carrying your furniture or have people available at both ends. We’ll confirm the loading and unloading arrangements as part of your booking.

The cost depends on the load, travel distance, access and the help required. Contact our team with the details of your move so we can provide pricing and explain what’s included.

Check the number of people included, how the job is charged and whether there are minimum booking times or additional charges. Ask whether the price includes GST, travel time and any requirements specific to your move.

Yes. Confirm that the furniture is ready for collection and agree on a pickup time with the store or seller. We’ll also need a contact name, phone number and any collection instructions.

Yes. Stairs, lifts, steep driveways, narrow doorways and limited parking can affect the time and people needed for the job. Tell us about access at both addresses when booking, including any restrictions on where a truck can park.

Measurements are helpful for larger items such as couches, cabinets and dining tables. Check doorways, hallways, stairwells and lifts too, particularly if you’re unsure whether an item will fit through.

Empty drawers and cupboards, pack loose belongings into sturdy boxes and keep pathways clear. Let us know if any furniture may need to be taken apart, and discuss preparation requirements with our team before moving day.

Tell us about any unusually heavy, fragile or valuable items before booking. Photos, dimensions and approximate weights help us assess the job and confirm whether we can assist or specialist handling is needed.

Ask our team about the cover that applies to your booking, including any limits or exclusions. If you have valuable or delicate pieces, raise these before confirming your move so you understand the arrangements.

Get in touch as soon as you know your preferred date, especially if you have a fixed collection deadline or are planning a move during a busy period. We’ll confirm availability when you enquire.

Contact us as soon as possible if your date, addresses or load changes. Extra items or different access arrangements may affect the truck, time or people required. Ask about cancellation and rescheduling terms when booking.

Tell us what you’re moving, where it’s going and when you need it there. Our team will talk you through the details.

Phone: (08) 8165 3933
Email: Sales@satrucks.com.au
Website: www.satrucks.com.au